Are your motorcycle helmets DOT certified?

Yes, all our motorcycle helmets meet or exceed DOT (Department of Transportation) safety standards. We carry DOT-certified helmets from trusted brands, ensuring maximum protection for riders. Many of our helmets also feature ECE 22.05 or 22.06 certification for international safety compliance.

What does CE-rated motorcycle gear mean?

CE-rated motorcycle gear meets European safety standards (CE - European Conformity). Our CE-certified jackets, pants, and protective gear include impact-absorbing armor in critical areas like shoulders, elbows, back, knees, and hips. CE Level 1 armor absorbs up to 18kN of impact, while CE Level 2 absorbs up to 9kN, providing superior crash protection.

Do you offer free shipping on motorcycle gear?

Yes, we offer free shipping on all orders over $150 within the continental United States. Orders are typically processed within 1-2 business days and delivered within 7-15 business days via standard shipping. Expedited shipping (6-8 business days) is available at checkout.

What is your return policy for motorcycle gear?

We offer a 30-day money-back guarantee on all motorcycle gear. If you're not completely satisfied with your purchase, you can return unused items in original condition for a full refund. Items must have all tags attached and be free from wear, dirt, or damage. We provide prepaid return labels for your convenience. Refunds are processed within 5-7 business days of receiving the returned item.

How do I choose the right motorcycle helmet size?

To find your helmet size, measure the circumference of your head at its widest point (about 1 inch above your eyebrows). Use a flexible tape measure and reference our size chart: Small (55-56cm / 21.7-22in), Medium (57-58cm / 22.4-22.8in), Large (59-60cm / 23.2-23.6in), XL (61-62cm / 24-24.4in). A properly fitted helmet should feel snug but not uncomfortably tight, with no pressure points. The helmet should not move when you shake your head side to side.

What motorcycle gear do beginner riders need?

Essential gear for beginner riders includes: (1) DOT-certified full-face helmet for maximum protection, (2) CE-rated motorcycle jacket with armor at shoulders, elbows, and back, (3) Reinforced motorcycle gloves with knuckle protection, (4) Riding pants with knee and hip armor, (5) Over-the-ankle motorcycle boots with non-slip soles. We recommend starting with our Beginner Confidence Builder bundle, which includes all safety essentials at a discounted price. Visibility is also crucial - choose gear with reflective elements for riding in low-light conditions.

Is your motorcycle gear waterproof for rain riding?

We carry both waterproof and water-resistant motorcycle gear. Waterproof jackets and pants feature sealed seams and waterproof membranes (like Gore-Tex or proprietary waterproof linings) to keep you dry in heavy rain. Water-resistant gear repels light rain but may not hold up in prolonged downpours. Check individual product descriptions for waterproof ratings. For all-weather riding, we recommend our Adventure Tourer Kit which includes 100% waterproof jacket and pants with taped seams and storm flaps.

How do I care for leather motorcycle gear?

To maintain leather motorcycle gear: (1) Clean with a damp cloth and mild leather cleaner after each ride to remove dirt and road grime, (2) Apply leather conditioner every 3-6 months to prevent cracking and maintain suppleness, (3) Store in a cool, dry place away from direct sunlight, (4) Never machine wash - hand clean only, (5) For waterproofing, use leather-specific waterproofing spray and reapply seasonally. Always remove armor inserts before cleaning. Proper care extends the life of your leather gear and maintains its protective qualities.

Can I use motorcycle gear for daily commuting?

Absolutely! Our Daily Commuter collection is specifically designed for urban riders who ride to work daily. Look for gear with: (1) CE-certified armor for safety in traffic, (2) Reflective elements for visibility during rush hour, (3) Ventilation for comfort in stop-and-go traffic, (4) Waterproof or water-resistant materials for unpredictable weather, (5) Quick-dry fabrics that don't retain odors. Many daily commuters prefer textile jackets over leather for versatility and easier maintenance. Our commuter gear is also designed to look professional off the bike.

What's the difference between full-face and modular helmets?

Full-face helmets provide maximum protection with a fixed chin bar and are ideal for highway riding and sport riding. They offer superior aerodynamics and noise reduction. Modular (flip-up) helmets feature a hinged chin bar that flips up, combining the protection of a full-face with the convenience of an open-face helmet. Modular helmets are great for touring riders who want to easily communicate at gas stops without removing the helmet. Both types are DOT-certified, but full-face helmets generally offer slightly better impact protection due to their one-piece construction.

Is this product DOT certified?

Safety certifications vary by product type. Check the product specifications for DOT, CE, or other relevant certifications. All Henderson Shop products meet applicable safety standards for motorcycle use.

What is your return policy?

We offer a 30-day return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. The product must be unused and in its original packaging. Return shipping costs are the responsibility of the customer unless the item is defective.

How long does shipping take?

Standard shipping typically takes 7-15 business days within the continental United States. We offer free shipping on orders over $150. Expedited shipping is available at checkout (6-8 business days). International shipping is available and delivery times vary by destination.

How do I choose the right size?

We provide detailed size charts for all our products. For helmets, measure the circumference of your head just above your eyebrows. For jackets and gloves, refer to our size guide which includes measurements for chest, waist, and arm length. If you're between sizes, we recommend sizing up for comfort. Contact our customer support team if you need personalized sizing advice.

Do you offer a warranty?

Yes, we provide a 1-year manufacturer's warranty on all products. This warranty covers defects in materials and workmanship under normal use. The warranty does not cover damage from accidents, misuse, or normal wear and tear. To make a warranty claim, contact our customer support team with your order number and photos of the defect.